Privacy policy
At Sehat Herbs, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our online store.
1. Information We Collect
When you visit our store, place an order, or contact us, we may collect information such as:
- Full name
- Phone number
- Email address
- Billing and shipping address
- Order and purchase details
- Payment-related information
- Device and browsing information
- Any information you voluntarily provide when contacting us
2. How We Use Your Information
We may use your information to:
- Process and deliver your orders
- Confirm orders and contact you regarding your purchase
- Provide customer support
- Process payments and prevent fraudulent transactions
- Improve our products, services, and website
- Send order updates and important service-related communications
- Send promotional messages when permitted by applicable law
3. Payment Information
Payments may be processed through third-party payment providers. Sehat Herbs does not intentionally store complete payment card information on its own servers. Payment providers may collect and process payment information according to their own privacy policies.
4. Sharing Your Information
We do not sell or rent your personal information.
We may share necessary information with trusted third-party service providers, such as:
- Payment processors
- Courier and delivery companies
- Website and e-commerce service providers
- Customer-support and marketing service providers
- Government or legal authorities when required by law
We only share information when reasonably necessary to provide our services, process orders, protect our business, or comply with legal obligations.
5. Cookies
Our website may use cookies and similar technologies to improve your browsing experience, remember preferences, understand website traffic, and help us provide relevant advertising.
You can adjust your browser settings to refuse or delete cookies. However, disabling cookies may affect certain features of the website.
6. Data Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or destruction.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
7. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of those third-party websites. We recommend reviewing their privacy policies before providing them with personal information.